Job Description
Launch your career with Coastal Staffing Solutions! We're seeking motivated individuals with no prior experience for our Entry-Level Customer Service Specialist position in Virginia Beach. Enjoy comprehensive training, career growth opportunities, and a supportive team environment. Perfect for recent graduates or career changers looking to build professional skills.
What We Offer:
- Competitive hourly pay with performance bonuses
- Comprehensive paid training program
- Health benefits and retirement plan
- Flexible scheduling options
- Clear career advancement path
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Adhere to company protocols and compliance standards
- Participate in ongoing skill development sessions
- Contribute to positive team culture
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, email, MS Office)
- Positive attitude and willingness to learn
- Ability to multitask in fast-paced environment
- Reliable attendance and punctuality
- Passion for helping others succeed
- Must pass background check and drug screen