Job Description
Launch your career in customer service with Detroit Tech Solutions! We're seeking motivated entry-level professionals for our remote contract positions. No prior experience required – we provide comprehensive training to help you succeed. Join our dynamic team and gain valuable skills while supporting Fortune 500 clients. This flexible 6-month contract offers competitive pay and the opportunity to build your professional network in Detroit's thriving tech sector.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient in basic computer applications
- Ability to work independently with minimal supervision
- Reliable internet connection for remote work
- Positive attitude and willingness to learn