Job Description
Are you looking for a rewarding opportunity in the vibrant city of San Diego? San Diego Community Services is currently seeking a motivated and reliable Entry Level Customer Service Representative to join our temporary staffing team. We are committed to connecting talented individuals with roles that offer growth and flexibility.
In this role, you will be the face of our company, ensuring our clients receive top-tier support. Whether you are a recent graduate or looking to start a career in client relations, this position provides the perfect platform to develop essential professional skills in a supportive environment.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on resolving issues efficiently.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Update customer records in our internal database and CRM systems to ensure data integrity.
- Collaborate with the sales and operations departments to provide feedback and support.
- Assist with administrative tasks such as filing, data entry, and scheduling.
- Participate in team training sessions to improve service standards and product knowledge.
Qualifications
- High school diploma or GED required; Bachelor’s degree in a related field is a plus.
- Strong verbal and written communication skills with a professional demeanor.
- Basic computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and manage time effectively in a fast-paced setting.
- Previous customer service experience is not required, but a willingness to learn is essential.
- Must be authorized to work in the United States.