Job Description
Are you ready to launch your career in a dynamic environment?
Omaha Temp Solutions is currently seeking motivated Entry-Level Customer Service Representatives to join our expanding temporary team. We specialize in providing high-quality staffing solutions for a diverse range of industries, offering you the unique chance to gain hands-on experience and build a professional network.
This is an excellent opportunity for individuals looking for temporary work in Omaha with the potential for permanent placement based on performance. You will work in a modern, collaborative office setting equipped with the latest technology.
Why Choose This Role?
- Competitive Compensation: Earn between $16.00 and $18.00 per hour.
- Professional Development: Receive training on industry-leading CRM tools.
- Flexible Scheduling: Accommodating shifts designed to fit your lifestyle.
- Growth Opportunities: Proven track record of transitioning temporary staff to full-time roles.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on accuracy and speed.
- Perform data entry tasks to maintain and update customer databases and records.
- Assist the support team in resolving basic customer issues and escalating complex matters appropriately.
- Prepare and organize administrative documents, reports, and correspondence.
- Collaborate with cross-functional teams to ensure project deadlines are met.
- Adhere to company quality assurance standards and compliance protocols.
- Maintain a professional and welcoming demeanor in all customer interactions.
Qualifications
- High School Diploma or GED equivalent is required.
- Basic computer literacy (Microsoft Office Suite, Google Workspace, and web browsers).
- Excellent verbal and written communication skills.
- Ability to multi-task effectively in a fast-paced, high-volume environment.
- Strong problem-solving skills and a customer-centric attitude.
- Must be reliable, punctual, and available for the temporary duration of the assignment.