Job Description
Are you looking to kickstart your career in the heart of New York City? Apex Temp Agency is seeking motivated Entry-Level Customer Service Representatives for a temporary assignment. This is an excellent opportunity to gain valuable industry experience in a dynamic corporate environment. We provide comprehensive training and a supportive team culture.
Responsibilities
- Respond to inbound customer inquiries via phone and email with a friendly and professional tone.
- Assist customers with product information, order tracking, and general account questions.
- Maintain accurate and detailed records of all customer interactions and transactions.
- Collaborate with the sales and support teams to resolve issues and meet daily performance targets.
- Uphold company standards for professional communication and brand representation.
Qualifications
- High school diploma or GED is required.
- Strong verbal communication skills and a customer-first attitude.
- Basic computer proficiency (Microsoft Office Suite, email, and CRM software).
- Ability to work flexible hours, including occasional weekends or evenings.
- Eager to learn, adaptable, and looking for long-term growth opportunities.