Job Description
Are you ready to launch your professional career in the heart of Nebraska? Heartland Staffing Partners is currently seeking motivated Entry Level Customer Service Representatives for temporary roles in Omaha, NE. This is an excellent opportunity for recent graduates or those looking to gain valuable corporate experience without a long-term commitment.
In this role, you will support our dynamic team by managing client interactions, assisting with administrative tasks, and ensuring our clients receive top-tier support. We pride ourselves on our modern work environment and commitment to employee development.
Why Join Us?
- Flexible temporary scheduling options.
- Competitive pay rate ($15.00 - $18.00/hr).
- Gain exposure to major industry players in Omaha.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist with data entry, filing, and maintaining organized digital and physical records.
- Route complex issues to the appropriate department or supervisor.
- Update customer information in the CRM database accurately.
- Support the sales team with administrative needs and preparation of documents.
- Participate in daily team huddles and training sessions.
Qualifications
- High School Diploma or GED required; College coursework is a plus.
- Must be at least 18 years of age.
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and a quiet workspace for remote/hybrid support.