Job Description
Are you looking for flexible employment opportunities in the vibrant city of Seattle? Pacific Digital Solutions is currently seeking a dynamic and detail-oriented Customer Service Representative to join our temporary workforce. This role offers the perfect balance of professional growth and work-life flexibility, ideal for individuals seeking temp or part-time positions.
Why Join Us?
• Competitive hourly rate ($18.00 - $25.00 USD)
• Flexible scheduling to suit your lifestyle
• Prime location in downtown Seattle
We are looking for a reliable candidate to support our operations during peak hours.
Responsibilities
- Receive and respond to customer inquiries via phone, email, and live chat with a focus on resolution.
- Accurately input and maintain customer data in our CRM systems.
- Assist with administrative tasks, including filing, data entry, and scheduling.
- Resolve customer complaints and escalations professionally.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Prepare daily reports on customer interactions and feedback.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or administrative support is preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced, remote-capable environment.
- Reliable internet connection and computer access.