Job Description
Launch your career with Minneapolis Staffing Group! We're seeking motivated individuals for entry-level customer service roles in Minneapolis' thriving business district. No experience required—just a passion for helping others and a drive to succeed. Our comprehensive training program equips you with essential skills, while our flexible contract positions offer immediate opportunities for growth. Enjoy competitive pay, weekly paychecks, and a supportive team environment. Perfect for recent graduates or career changers looking to build professional experience.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve basic account issues and route complex cases appropriately
- Document interactions accurately in CRM systems
- Meet daily performance metrics for call volume and resolution
- Participate in ongoing product and process training
- Collaborate with team members to maintain service standards
- Represent client brands with professionalism and empathy
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary—training provided
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and willingness to learn
- Reliable internet access for remote work components
- Ability to work flexible hours including evenings/weekends
- Valid work authorization for US employment