Job Description
Join Georgia's fastest-growing staffing agency as an Entry-Level Customer Service Representative! We're seeking motivated individuals with no prior experience to kickstart their careers in a supportive, growth-oriented environment. Perfect for recent graduates or career changers, this role offers comprehensive training and a clear path to advancement. Work with top Atlanta-based companies while developing valuable skills in communication, problem-solving, and client relations. Enjoy competitive benefits, flexible scheduling options, and a team culture that celebrates your unique strengths.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Process orders, resolve billing issues, and provide product information
- Document interactions accurately in CRM systems and maintain detailed records
- Collaborate with support teams to resolve complex customer concerns
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (no experience required)
- Strong written and verbal communication skills
- Ability to navigate multiple computer systems simultaneously
- Positive attitude and willingness to learn new technologies
- Reliable internet connection and quiet home workspace (for hybrid options)
- Passion for helping others and building customer relationships
- Flexibility to work occasional evenings or weekends as needed