Job Description
Launch your career with Milwaukee's top staffing agency! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Representatives. Enjoy comprehensive training, flexible scheduling, and opportunities for growth in a supportive environment.
At Milwaukee Staffing Solutions, we believe everyone deserves a chance to shine. If you're passionate about helping others and eager to learn, we'll provide the tools and guidance you need to succeed. Join us in delivering exceptional service to our diverse client base while building valuable skills for your future.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests accurately
- Collaborate with team members to resolve complex issues
- Document customer interactions and maintain detailed records
- Participate in ongoing training programs to enhance product knowledge
- Meet performance metrics for customer satisfaction and resolution times
- Contribute to a positive team culture through active participation
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to type 30+ words per minute
- Proficient with basic computer applications
- Flexible availability including evenings and weekends
- Positive attitude and willingness to learn new processes
- Reliable transportation to our Milwaukee office