Job Description
Join Ohio Staffing Solutions and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our dynamic team. As a Contract Customer Service Associate, you'll be the friendly voice behind our clients' success stories. Enjoy flexible schedules, paid training, and opportunities for advancement in Columbus's thriving business district.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems
- Collaborate with team members to resolve complex issues
- Adhere to company protocols and service standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work independently and in teams
- Reliable transportation to downtown Columbus
- Passion for helping others