Job Description
Join Detroit Customer Solutions as an Entry-Level Contract Customer Support Specialist! No experience needed – we provide comprehensive training. Perfect for students, career changers, or those re-entering the workforce. Enjoy flexible hours while building professional skills in a fast-paced environment.
What We Offer:
- Full paid training program
- Competitive hourly pay
- Remote-friendly position
- Opportunities for advancement
- Supportive team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic technical issues and account questions
- Document interactions in CRM system
- Collaborate with senior support staff
- Meet daily performance metrics
- Adhere to company protocols and policies
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills
- Basic computer proficiency
- Strong problem-solving abilities
- Ability to work independently
- Customer service mindset
- Reliable internet connection
- Available for 20-30 hours/week