Job Description
Launch your career in NYC with our exclusive entry-level contract opportunity at Global Solutions Inc. We're seeking motivated individuals with no prior experience to join our dynamic customer support team. This role offers paid training, flexible scheduling, and direct exposure to Fortune 500 clients. Perfect for recent graduates or career changers looking to build professional experience in a fast-paced environment.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve client inquiries using our proprietary CRM system
- Document interactions accurately in company databases
- Collaborate with senior team members on complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing product training sessions
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent required
- Strong communication skills (written and verbal)
- Proficient with basic computer applications
- Ability to work independently and in teams
- Reliable internet connection for remote work option
- Must be available for 20-30 hours weekly