Job Description
Start your career with no experience required! Dynamic Solutions Inc. is seeking motivated individuals for our entry-level contract Customer Service Specialist position in El Paso, TX. This 3-month contract offers comprehensive training and flexible hours to accommodate students and career changers. Join our award-winning team and gain valuable customer experience while serving local businesses.
What You'll Gain: Hands-on training in CRM systems, conflict resolution, and client communication. Perfect for building your resume while earning competitive hourly pay. No prior experience needed – we provide all necessary tools and mentorship!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve client concerns using company-approved protocols and resources
- Document interactions accurately in CRM system with attention to detail
- Collaborate with support team to escalate complex issues efficiently
- Participate in weekly training sessions to enhance product knowledge
- Maintain professional demeanor while meeting performance metrics
- Support marketing initiatives by gathering customer feedback
Qualifications
- No experience required – open to students and career changers
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English and Spanish
- Basic computer proficiency with ability to learn new software
- Reliable transportation to our El Paso office
- Flexible schedule availability including weekends
- Positive attitude and willingness to learn new processes
- Ability to pass background check and drug screening