Job Description
Welcome to Apex Solutions Group. We are currently seeking a highly motivated Customer Service Representative for a temporary, part-time position based in the heart of Atlanta, Georgia. If you are searching for temp jobs or flexible part-time work, this is your chance to join a dynamic team.
In this role, you will serve as the first point of contact for our valued clients, ensuring exceptional service while gaining valuable experience in a corporate environment. We offer a competitive hourly rate and a supportive work atmosphere.
Responsibilities
- Manage Inquiries: Handle a high volume of incoming calls and emails with professionalism and accuracy.
- Data Entry: Maintain and update customer records in our CRM systems with strict attention to detail.
- Support Operations: Assist the administrative team with scheduling, filing, and document preparation.
- Client Relations: Address client concerns and provide solutions to ensure high satisfaction levels.
- Reporting: Generate daily reports on call volume and customer feedback.
- Collaboration: Work closely with the sales team to support ongoing projects and campaigns.
Qualifications
- Education: High school diploma or GED required; Associate’s degree preferred.
- Experience: Previous experience in customer service or administrative support is a plus.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Communication: Excellent verbal and written communication skills.
- Reliability: Ability to commit to a part-time schedule with consistent availability.
- Professionalism: Demonstrated ability to maintain a professional demeanor in a fast-paced environment.