Job Description
We are currently seeking a dynamic and detail-oriented Customer Service Representative to join our growing team in Atlanta, GA. This is a fantastic opportunity for individuals looking for temporary or part-time employment with flexible hours and a supportive environment. If you are a problem-solver with a passion for helping others, we want to hear from you.
Why Join Us?
- Competitive hourly rates ($18 - $22/hr)
- Flexible scheduling to fit your lifestyle
- Opportunity for permanent placement based on performance
Key Duties:
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and accuracy.
- Resolve customer complaints and issues efficiently to ensure high satisfaction levels.
- Update customer records in the CRM system with detailed and current information.
- Collaborate with the sales and support teams to provide seamless service experiences.
- Process orders, returns, and exchanges accurately according to company policies.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous experience in customer service, retail, or hospitality is a plus.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.