Job Description
Launch Your Career Today with No Experience Required!
Are you looking for a stable, rewarding career in a fast-paced environment? Apex Staffing Solutions, a leading staffing agency in Oakland, is actively seeking motivated individuals to join our team as Customer Service Representatives. We believe in talent over tenure and offer comprehensive training to help you succeed. If you are a hardworking individual with a great attitude, we want to hear from you!
As part of our agency, you will gain valuable experience while working with top-tier clients across various industries. We provide a supportive culture where your growth is our priority.
Responsibilities
- Handle Inquiries: Answer incoming calls and respond to customer emails with a professional and friendly attitude.
- Problem Resolution: Address customer questions and resolve issues efficiently to ensure high satisfaction rates.
- Data Entry: Maintain accurate and up-to-date records of all customer interactions and transactions.
- Communication: Act as the primary point of contact for clients and demonstrate clear verbal and written communication skills.
- Team Collaboration: Work closely with the management team to meet daily and weekly performance goals.
- Administrative Support: Assist with general office tasks, including filing, scheduling, and document preparation.
Qualifications
- Education: High school diploma or GED required; some college is a plus.
- Experience: No prior experience necessary. We provide paid training!
- Skills: Basic computer proficiency and typing skills are required.
- Attitude: A positive, energetic demeanor and a strong desire to learn.
- Reliability: Must be punctual and able to maintain a consistent work schedule.
- Communication: Excellent listening and verbal communication skills.