Job Description
Urban Growth Solutions is currently seeking a dedicated **Customer Service & Data Entry Specialist** to join our expanding team in Portland, OR. We are looking for motivated individuals who excel in a fast-paced environment and are interested in flexible **temporary employment** or **part-time work** opportunities. In this role, you will be the face of our company, ensuring our clients receive top-tier support while maintaining our internal data integrity.
Responsibilities
- Manage high-volume incoming inquiries via phone, email, and live chat with a professional and empathetic tone.
- Perform accurate data entry and management of customer records within our CRM database.
- Coordinate scheduling and logistics for internal team meetings and client appointments.
- Resolve customer complaints and escalations efficiently while adhering to company service standards.
- Assist in the organization and filing of administrative documents and reports.
Qualifications
- High school diploma or equivalent; Associate's degree preferred.
- Minimum of 1 year of experience in customer service, administrative support, or data entry.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace.
- Strong attention to detail and exceptional organizational skills.
- Ability to work independently and manage time effectively in a remote or hybrid setting.