Job Description
Join TechForce Solutions LLC as a Weekend IT Support Specialist and be the backbone of our weekend operations! We're seeking a highly skilled professional to provide critical technical support during our busiest hours. This contract role offers competitive pay, flexible scheduling, and the opportunity to work with cutting-edge technology in Phoenix's thriving tech hub. If you're passionate about solving complex technical challenges and thrive in fast-paced environments, this is your perfect weekend opportunity!
What We Offer: Premium hourly compensation, remote-friendly setup, professional development resources, and a collaborative team environment. Enjoy work-life balance with weekends-only commitment while advancing your IT career.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network issues during weekend shifts
- Manage user accounts, permissions, and access controls in Active Directory
- Deploy and configure cloud-based solutions (Azure, AWS) for weekend operations
- Document incidents, resolutions, and standard operating procedures
- Collaborate with on-call engineers for escalations and complex troubleshooting
- Conduct weekend system backups and security audits
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience with Windows/macOS environments
- CompTIA Security+ or equivalent cybersecurity certification required
- Proficiency in cloud platforms (Azure/AWS) and virtualization technologies
- Strong analytical skills for diagnosing and resolving technical issues
- Excellent communication abilities for both technical and non-technical audiences
- Ability to work independently with minimal supervision during weekend shifts
- Valid Arizona driver's license for occasional equipment transport
- CompTIA Network+ certification preferred