Job Description
Join MetroTech Solutions as a Weekend Contract Specialist in Fort Worth! We're seeking dynamic professionals to support our growing operations with flexible weekend shifts. This contract role offers competitive compensation and the opportunity to work with innovative technology while maintaining work-life balance. Perfect for candidates seeking weekend-only arrangements with immediate start dates.
Responsibilities
- Manage weekend client support operations across multiple platforms
- Process high-volume transactions with 99.9% accuracy
- Coordinate with weekday teams for seamless workflow handoffs
- Resolve technical escalations and document solutions
- Generate weekly performance reports for leadership review
- Maintain strict compliance with data security protocols
- Train backup specialists on weekend procedures
Qualifications
- 3+ years in customer support or technical operations
- Experience with weekend shift work preferred
- Proficient in CRM and ticketing systems (Salesforce preferred)
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing weekend schedules
- Valid Texas driver's license (if client site visits required)
- CompTIA A+ or equivalent certification a plus