Job Description
Join our dynamic team at Premier Staffing Solutions and gain valuable experience in a fast-paced environment. We're seeking motivated Temporary Part-Time Customer Service Specialists to support our Austin-based clients. This flexible role offers competitive pay, professional development opportunities, and the chance to work with industry leaders. Perfect for students, career changers, or those seeking supplemental income. Apply today and start your journey with us!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders, returns, and service requests efficiently
- Maintain accurate customer records in CRM systems
- Resolve customer issues with empathy and professionalism
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and data security protocols
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 1+ years of customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work flexible hours including weekends
- Basic typing speed (30+ WPM)
- Positive attitude and adaptability to changing priorities
- Valid Texas driver's license (if field visits required)