Job Description
Join a dynamic team in Austin with immediate start dates!
Apex Tech Solutions is currently seeking a Temporary IT Support Specialist to provide critical technical assistance to our clients. This is a fantastic opportunity for tech professionals looking for short-term contracts, flexible hours, and competitive daily rates in the heart of Texas.
In this role, you will be the first line of defense for our client’s IT infrastructure, ensuring smooth operations and rapid problem resolution. If you thrive in a fast-paced environment and want to see your skills put to the test immediately, apply today!
Responsibilities
- Troubleshoot hardware, software, and network issues for end-users in a timely manner.
- Manage user accounts, permissions, and security protocols on Windows and Mac OS environments.
- Install and configure new hardware and software applications as requested.
- Maintain a clean and organized server room and workstation areas.
- Document all incidents, resolutions, and technical procedures in the ticketing system.
- Collaborate with senior IT staff to implement long-term technical solutions.
Qualifications
- Experience: 1-2 years of professional IT support or help desk experience.
- Education: Associate degree in Information Technology or related field preferred.
- Technical Skills: Proficiency in Active Directory, Microsoft Office Suite, and remote desktop tools.
- Problem Solving: Strong analytical skills with the ability to diagnose complex technical issues.
- Communication: Excellent verbal and written communication skills for interacting with non-technical staff.
- Availability: Ability to work flexible hours and on-site in Austin, TX.