Job Description
We are actively seeking a Urgent IT Support Specialist to join our team in New Orleans, LA. This is a high-priority temporary position requiring immediate availability to handle critical technical issues. You will play a key role in ensuring our operations run smoothly by providing top-tier technical support to our employees.
Why Apply:
- Immediate Start: Hiring today for start tomorrow.
- High Pay: Competitive hourly rate up to $40/hr.
- Urgent Role: Critical need for skilled technicians.
Responsibilities
- Diagnose and resolve hardware and software technical issues promptly.
- Manage and prioritize incoming helpdesk tickets and service requests.
- Install, configure, and maintain desktops, laptops, printers, and peripherals.
- Provide remote and on-site technical support to employees.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with the network team to maintain system integrity.
Qualifications
- Minimum of 2 years of experience in IT Support or Help Desk roles.
- CompTIA A+ certification preferred.
- Strong knowledge of Windows and macOS operating systems.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced, urgent environment.
- Flexibility for overtime as needed.