Job Description
Are you ready to start a new career immediately?
Apex Support Services is currently seeking a Customer Service Representative to join our growing team in the heart of Chicago, IL. This is a fantastic opportunity for professionals seeking temporary employment with a competitive hourly rate and potential for extension.
We offer a fast-paced environment where your communication skills will shine. Don't wait—apply today and secure your spot for immediate start!
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and professionalism.
- Process orders, returns, and exchanges accurately and efficiently.
- Update customer information in our database systems.
- Collaborate with the sales and logistics teams to ensure customer satisfaction.
- Adhere to all company policies and quality standards.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or call center operations is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Strong computer proficiency, including Microsoft Office Suite.
- Ability to multi-task and thrive in a fast-paced setting.
- Must be authorized to work in the United States.