Job Description
Join a Top-Tier Team in Oakland with Immediate Start Dates!
Are you looking for temp jobs in Oakland, CA that offer immediate pay and professional growth? Bay Area Temp Solutions is currently hiring Temporary Customer Service Representatives for a prestigious client in downtown Oakland. This is a fantastic opportunity for reliable individuals seeking flexible work with the potential for long-term placement.
In this role, you will be the face of our client's brand, handling inquiries with a premium level of service. We are looking for candidates who are organized, tech-savvy, and ready to hit the ground running.
Responsibilities
- Manage high-volume customer interactions via phone, email, and live chat with a focus on accuracy and empathy.
- Process orders and returns efficiently while adhering to strict company policies and compliance standards.
- Maintain and update CRM databases to ensure all client information is current and accessible for the sales team.
- Perform data entry and administrative support, including filing, scheduling, and preparing detailed reports.
- Resolve escalated customer issues by collaborating with management to find effective solutions.
- Assist with inventory management by verifying stock levels and preparing shipping labels.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- 1-2 years of experience in customer service, administrative support, or call center operations.
- Proficiency in Microsoft Office Suite and experience with CRM software (e.g., Salesforce) is highly desirable.
- Strong verbal and written communication skills with the ability to adapt tone to different audiences.
- Exceptional organizational skills and the ability to multitask in a fast-paced environment.
- Must be available for immediate start and willing to work standard business hours.