Job Description
Join our dynamic team as a Temporary Customer Service Representative in Oakland! This is an immediate opportunity to gain valuable experience in a fast-paced environment while supporting local businesses. Perfect for students, career-changers, or those seeking flexible work arrangements. Enjoy competitive pay, on-the-job training, and a supportive team atmosphere. Apply now to start your next chapter!
Responsibilities
- Handle inbound/outbound calls and customer inquiries with professionalism
- Resolve customer concerns using established protocols and CRM systems
- Process orders, returns, and transactions accurately
- Document all interactions in customer databases
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient in Microsoft Office and basic computer systems
- Ability to work flexible hours including weekends
- Positive attitude and adaptability to changing priorities
- Valid California ID and reliable transportation