Job Description
Launch your career with Metro Staffing Solutions! We're seeking enthusiastic individuals for our temporary customer service roles in Minneapolis. No experience required – we provide comprehensive training to set you up for success. This is your opportunity to gain valuable professional skills while working with a supportive team in a dynamic environment.
As a Customer Service Associate, you'll be the face of our client's operations, delivering exceptional service to customers across various industries. This temporary position offers flexible hours and could lead to long-term opportunities for high performers.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and patience
- Process orders, returns, and exchanges accurately within established guidelines
- Update customer records and maintain detailed documentation in CRM systems
- Collaborate with team members to resolve complex customer issues
- Adhere to company protocols for handling sensitive information
- Participate in ongoing training sessions to enhance product knowledge
- Contribute to a positive team environment through active participation
Qualifications
- No prior experience required – we welcome career changers and recent graduates
- High school diploma or equivalent (GED accepted)
- Strong communication skills and clear speaking voice
- Basic computer literacy and ability to learn new software quickly
- Reliable transportation to our Minneapolis location
- Ability to work flexible shifts including evenings and weekends
- Positive attitude and willingness to learn new processes
- Attention to detail and commitment to accuracy