Job Description
We are currently seeking an experienced Temporary Customer Service Representative to join our growing team in Tampa, FL. This is an urgent hiring opportunity with immediate availability. If you are looking for flexible employment or a temp-to-hire position, this is the perfect chance to advance your career in a dynamic environment.
Why Apply?
- Immediate Start: Available for immediate start dates.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues with patience and professionalism.
- Process orders, returns, and account information accurately.
- Update customer records in the CRM system and database.
- Collaborate with team leads to ensure service quality standards are met.
- Assist in training new temporary staff members.
Qualifications
- High School Diploma or GED required.
- Minimum of 1 year of experience in customer service or call center environments.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Strong verbal communication and active listening skills.
- Ability to work independently and manage time effectively.
- Reliable transportation is required.