Job Description
Join Express Staffing Solutions for an exciting temporary customer service opportunity in Columbus! We're seeking energetic professionals to support our retail clients during the holiday season. This flexible part-time role offers competitive pay and valuable experience in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income. Enjoy a supportive team atmosphere and schedule flexibility while building your professional network.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems with accuracy
- Collaborate with team to maintain high service standards
- Adapt to shifting priorities during peak retail periods
- Complete training modules on product knowledge
- Document interactions following company protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with Microsoft Office Suite
- Ability to multitask in dynamic environments
- Reliable transportation to downtown Columbus location
- Flexible availability including weekends/evenings
- Positive attitude with service-oriented mindset