Job Description
Are you looking for an opportunity to gain valuable professional experience in Memphis, TN? Nexus Workforce Solutions is currently hiring for immediate openings in our customer service division. We provide short-term assignments designed to jumpstart your career with the potential for permanent roles based on performance. Join a supportive team environment where your skills are valued.
We are looking for motivated individuals who are eager to learn and excel in a fast-paced setting.
We are looking for motivated individuals who are eager to learn and excel in a fast-paced setting.
Responsibilities
- Respond to incoming customer inquiries via phone and email with a focus on customer satisfaction.
- Assist with data entry and maintaining accurate digital records of client interactions.
- Process customer orders and resolve basic issues or questions efficiently.
- Collaborate with team leads to identify process improvements and workflow efficiencies.
- Perform general clerical duties, including filing and document preparation.
- Provide accurate information regarding company products and services.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is a plus but not mandatory for entry-level candidates.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM.
- Must be reliable, punctual, and able to work scheduled shifts.