Job Description
Are you looking for flexible temp jobs in California? Apex Talent Solutions is currently hiring a Customer Service Specialist to support our growing client base. This role offers the perfect blend of part-time work and professional development in a dynamic environment.
We are seeking a proactive individual who thrives in a fast-paced setting and is committed to delivering exceptional service. Whether you are seeking a short-term assignment or a stepping stone to a permanent role, this position provides a great opportunity to showcase your skills.
Responsibilities
- Manage high-volume incoming calls and emails regarding product inquiries and account issues.
- Provide accurate information and solutions to customers to ensure high satisfaction rates.
- Log all interactions and resolutions in the company database.
- Identify and escalate complex issues to senior management.
- Assist in the onboarding of new temporary staff members.
- Maintain a professional and organized workspace.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is highly preferred.
- Strong computer literacy, including MS Office and CRM software.
- Excellent verbal and written communication skills.
- Ability to work independently and meet tight deadlines.
- Must be authorized to work in the United States.