Job Description
Join our dynamic team as a Temporary Customer Service Associate in Austin! This part-time role offers flexible hours while delivering exceptional support to our clients. Perfect for students, career changers, or those seeking supplemental income. Enjoy a collaborative environment with competitive pay and opportunities for skill development.
Our ideal candidate thrives in fast-paced settings and values customer satisfaction above all. Training provided – no prior experience required! Apply today and start your flexible career journey with Texas Support Services.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to resolve escalated issues
- Document interactions and maintain accurate records
- Adhere to company policies and service standards
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office, CRM software)
- Ability to work 20-25 hours/week (flexible scheduling)
- Positive attitude and customer-focused mindset
- Reliable transportation to Austin office
- Previous customer service experience preferred