Job Description
Are you seeking a flexible opportunity that fits your schedule? Heartland Support Services LLC is looking for a dedicated Part-Time Temp Customer Service Representative to join our growing team in Omaha, Nebraska.
We are currently hiring for a 3-month temporary assignment with the potential for extension. This role offers the perfect balance of professional growth and work-life flexibility. If you are organized, communicative, and eager to contribute to a thriving business, we want to hear from you.
Why Join Us?
- Flexible Hours: Choose shifts that work around your life.
- Competitive Pay: Earn $15.00 - $18.00 per hour.
- Professional Environment: Work with a supportive and dynamic team.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email with a focus on resolution and satisfaction.
- Perform accurate data entry and maintain up-to-date customer records in our CRM system.
- Assist with administrative tasks such as filing, scheduling, and inventory management.
- Resolve customer complaints and escalate complex issues to senior management when necessary.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Update internal knowledge bases and documentation to improve team efficiency.
Qualifications
- High school diploma or GED required; associate degree preferred.
- Previous experience in customer service, administrative support, or a related field.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace.
- Strong verbal and written communication skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Must be available for part-time shifts, including weekends or evenings as needed.