Job Description
We are seeking a dedicated and adaptable Part-Time Customer Service & Data Entry Specialist to join our growing team in Kansas City, MO. This is a fantastic opportunity for individuals seeking flexible work arrangements, a supportive environment, and the chance to make a real impact without the commitment of a full-time schedule.
In this role, you will be the face of our operations, ensuring our clients receive top-tier support while maintaining our database with precision. We pride ourselves on a modern, inclusive culture that values your time and contributions.
Responsibilities
- Provide exceptional customer support via phone, email, and chat, resolving inquiries efficiently and professionally.
- Perform accurate data entry tasks, ensuring all records are up-to-date and organized.
- Assist in the preparation of weekly reports and maintain digital filing systems.
- Collaborate with the full-time team to ensure seamless workflow and communication.
- Maintain a clean and organized workspace to promote efficiency.
- Handle sensitive information with the highest level of confidentiality and integrity.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience in customer service, administrative support, or data entry.
- Excellent written and verbal communication skills with a professional tone.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong typing speed and accuracy (minimum 40 WPM).
- Ability to work independently and manage time effectively in a part-time capacity.
- Reliable internet connection and a quiet workspace for remote or hybrid work options.