Job Description
Are you looking to kickstart your career in the technology sector?
Apex Solutions Inc. is seeking a motivated Junior IT Support Specialist to join our dynamic team in Denver, Colorado. This is a fantastic opportunity for individuals eager to learn and grow in a contract role, requiring no prior professional experience—just a passion for technology and a willingness to work hard.
As a growing company, we value talent over tenure. You will be trained by industry experts to handle real-world technical challenges, making this the perfect stepping stone into the IT industry.
Responsibilities
- Provide friendly and efficient technical support to employees via phone, email, and in-person.
- Assist with the setup, configuration, and troubleshooting of hardware (laptops, printers, monitors) and software applications.
- Perform basic network diagnostics to resolve connectivity issues.
- Maintain accurate records of technical issues and resolutions in the ticketing system.
- Assist in the inventory management of IT assets and supplies.
- Collaborate with senior IT staff to implement software updates and security patches.
- Participate in daily team meetings to align on support priorities.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong interpersonal and communication skills.
- Aptitude for problem-solving and logical thinking.
- Ability to work independently and as part of a team.
- Reliable transportation to the Denver office.