Job Description
Are you looking to kickstart your career in the technology sector without needing prior experience? Columbus Tech Solutions is seeking a driven and motivated IT Support Associate to join our growing team. We prioritize potential over pedigree and offer comprehensive training to help you succeed in a dynamic corporate environment. This is an excellent opportunity for recent graduates or career changers looking for a contract role in Columbus, OH.
Responsibilities
- Provide exceptional technical support and troubleshooting for end-users via phone, email, and in-person.
- Log and manage incoming help desk tickets using our ticketing system.
- Assist with the setup, configuration, and maintenance of computer hardware and software.
- Collaborate with senior team members to diagnose and resolve complex technical issues.
- Conduct basic data entry and maintain accurate technical records.
- Participate in daily training sessions to enhance technical knowledge and soft skills.
Qualifications
- No prior experience required; we provide full training.
- High school diploma or equivalent (Associate's degree preferred but not mandatory).
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong written and verbal communication skills.
- A positive attitude, eagerness to learn, and ability to work in a fast-paced team environment.