Job Description
Launch your career with Louisville's fastest-growing staffing agency! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Specialists. Enjoy comprehensive training, flexible scheduling, and rapid advancement opportunities in a supportive environment.
Our client—a leading retail distribution center—offers a stable, climate-controlled workspace with competitive benefits including health insurance, paid time off, and tuition reimbursement. Perfect for recent graduates or career changers seeking a fresh start!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Process orders and maintain accurate transaction records
- Collaborate with cross-functional teams to resolve customer issues
- Utilize CRM software to track interactions and update client profiles
- Participate in daily team meetings to share best practices
- Contribute to process improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong verbal communication and active listening skills
- Proficient with basic computer applications (MS Office, email)
- Ability to work in a fast-paced, team-oriented setting
- Positive attitude with willingness to learn new systems
- Reliable transportation and consistent attendance
- Pass background check and drug screening
- No prior experience required – training provided!