Job Description
Join our dynamic team as a Temporary Customer Service Representative in Milwaukee! This is an exciting opportunity to gain valuable experience in a fast-paced environment while supporting our clients' needs. Perfect for individuals seeking flexible work arrangements with immediate start dates.
Why Apply?
• Competitive hourly pay with weekly paychecks
• Flexible scheduling options
• On-the-job training provided
• Opportunity to network with industry professionals
• Potential for temp-to-hire roles
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and quality standards
- Document all interactions accurately in the customer database
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Proficient with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Reliable transportation to downtown Milwaukee location
- Flexible availability including weekends if needed
- Positive attitude with problem-solving mindset