Job Description
Are you looking to kickstart your career in Houston, TX?
Apex Support Services LLC is seeking a dedicated and enthusiastic Entry-Level Customer Service Representative to join our growing team on a contract basis. We value talent and potential over experience, offering a fantastic opportunity for recent graduates or those looking to switch careers.
As a contract representative, you will play a vital role in ensuring our clients receive top-tier support. If you are a quick learner with a positive attitude, we want to hear from you!
Responsibilities
- Manage inbound and outbound customer inquiries via phone and email with a focus on delivering excellent service.
- Accurately input and update customer data into our CRM systems and databases.
- Resolve customer complaints and issues in a professional and timely manner.
- Collaborate with the team to meet daily and weekly performance targets.
- Assist in the preparation of weekly reports and documentation.
Qualifications
- High school diploma or equivalent required.
- Basic computer proficiency and familiarity with Microsoft Office Suite.
- Strong communication skills, both written and verbal.
- Ability to multitask and work in a fast-paced environment.
- Must be legally authorized to work in the United States.