Job Description
Join Memphis Business Solutions as a temporary Entry-Level Customer Service Associate and launch your career in a dynamic environment! We're seeking motivated individuals to provide exceptional support to our clients while gaining valuable experience in a fast-paced setting. This 3-month position offers flexible hours and a pathway to permanent opportunities for high performers. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account updates accurately
- Document interactions in CRM system and maintain detailed records
- Collaborate with team to resolve complex customer issues
- Adhere to company policies and service standards
- Participate in ongoing training programs
- Support seasonal projects and peak-time operations
Qualifications
- High school diploma or equivalent (college students encouraged)
- Basic computer proficiency with Microsoft Office Suite
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Positive attitude with customer-focused mindset
- Reliable transportation to downtown Memphis location
- Availability for flexible hours including weekends
- No prior experience required – training provided