Job Description
Join our dynamic team at West Coast Solutions Inc. as a temporary Entry-Level Customer Service Associate in sunny San Francisco! This 3-month position offers an exceptional opportunity to gain hands-on experience in a fast-paced corporate environment while developing essential professional skills. Enjoy competitive hourly pay, flexible scheduling, and a supportive team culture that values growth and learning. Perfect for recent graduates or career changers looking to launch their professional journey in the heart of California's tech hub.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and efficiency
- Process orders, returns, and exchanges using CRM software
- Document customer interactions and maintain accurate case records
- Collaborate with sales and support teams to resolve complex issues
- Participate in daily team huddles and training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (recent graduates encouraged)
- Basic computer literacy and typing proficiency (30+ WPM)
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Customer service experience preferred but not required
- Reliable transportation to downtown San Francisco location
- Positive attitude and willingness to learn new systems