Job Description
Launch Your Career in Jacksonville with No Experience Required!
Floridian Staffing Partners is excited to announce an opening for a Contract Customer Service Representative. We are looking for enthusiastic, self-motivated individuals who are ready to jumpstart their professional careers. We provide full training and mentorship to help you succeed in a fast-paced environment.
Join a team that values growth, integrity, and excellent customer service. Whether you are entering the workforce for the first time or looking to switch industries, this is the perfect opportunity to gain valuable experience.
Responsibilities
- Manage high-volume inbound and outbound customer calls with a focus on empathy and efficiency.
- Assist customers with inquiries regarding orders, billing, and product features.
- Accurately input and maintain customer data in internal databases and CRM systems.
- Resolve complex issues by coordinating with senior team members when necessary.
- Document customer feedback and interactions to help improve service quality.
- Support the sales team by providing accurate product information to prospective clients.
- Participate in daily team meetings and training sessions to enhance skills.
Qualifications
- No prior professional experience required; high school diploma or GED is preferred.
- Strong desire to learn and a positive, professional attitude.
- Basic computer literacy and typing skills.
- Excellent written and verbal communication abilities.
- Ability to multitask in a busy office environment.
- Reliable transportation and internet access (if remote options are available).
- Flexibility to work scheduled shifts, including weekends.