Job Description
We are currently seeking enthusiastic and motivated individuals to join our team as Customer Service Representatives in the vibrant city of Boston, MA.
Why Apply? This is an excellent opportunity for anyone looking to break into the workforce or gain new experience. We provide comprehensive on-the-job training and support. No prior experience is necessary—just a willingness to learn and a positive attitude!
As a temp associate, you will be supporting a leading retail client, helping customers navigate our services, and ensuring a high level of satisfaction in a fast-paced environment.
Responsibilities
- Greet and assist customers with inquiries regarding products and services in a friendly and professional manner.
- Operate computer systems to process orders, returns, and track customer information accurately.
- Resolve customer complaints and issues efficiently while maintaining a calm and helpful demeanor.
- Collaborate with the shift team to maintain a clean, organized, and welcoming workspace.
- Adhere to all company policies, safety guidelines, and quality standards.
- Complete daily administrative tasks such as data entry and inventory checks.
Qualifications
- High school diploma or GED equivalent.
- No prior experience required; on-the-job training is provided.
- Basic computer proficiency (typing and navigating web browsers).
- Strong communication skills with the ability to listen actively.
- Reliable transportation to the Boston location.
- Ability to stand for extended periods and work in a fast-paced retail setting.