Job Description
Are you looking to kickstart your career in New York without prior experience?
Apex Data Systems is currently seeking a Contract Customer Service & Data Entry Associate to join our growing team. This is an excellent opportunity for individuals eager to learn and grow in a dynamic corporate environment.
As a contract associate, you will play a vital role in ensuring our clients receive top-tier support and accurate data management. We provide comprehensive training, so no prior technical background is required.
Responsibilities
- Assist customers via phone, email, and live chat with inquiries regarding products and services.
- Enter and update customer information into our secure database systems with high accuracy.
- Perform routine data verification and audit tasks to maintain data integrity.
- Collaborate with the operations team to resolve daily operational challenges.
- Document customer interactions and feedback for continuous improvement.
- Support administrative functions as needed during peak business hours.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and typing skills (35+ WPM preferred).
- Strong verbal and written communication abilities.
- Willingness to learn new software and internal processes quickly.
- Reliable internet connection and stable computer hardware (if remote).
- Ability to work flexible hours, including weekends or evenings.