Job Description
Jacksonville Enterprise Services is currently seeking dedicated Temporary Customer Service Representatives to join our growing team in Jacksonville, FL. If you are looking for immediate hire opportunities with flexible scheduling and competitive pay, we want to hear from you.
As a Temp Staff Member, you will play a crucial role in ensuring our clients receive top-tier support. This role is perfect for professionals seeking short-term projects or a bridge between full-time employment. We offer a dynamic work environment and the chance to gain exposure to various industries.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Process customer orders, returns, and exchanges accurately using internal databases.
- Perform data entry tasks with a high degree of precision and attention to detail.
- Maintain and update customer records and filing systems.
- Collaborate with the wider team to resolve complex issues and improve service delivery.
- Assist in various administrative projects as assigned by the management team.
Qualifications
- High school diploma or equivalent required; Associate's degree preferred.
- Previous experience in customer service, administrative support, or a related field.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Must be available to start immediately.