Job Description
Are you ready to start your next opportunity immediately?
We are a leading staffing agency in San Antonio, Texas, currently seeking dynamic Customer Service Representatives for immediate placement. If you thrive in a fast-paced environment and possess excellent communication skills, we want to meet you.
Our client offers a competitive hourly rate and a supportive team culture. This is a temporary position with the potential for permanent hire based on performance.
Responsibilities
- Manage high-volume inbound and outbound customer calls and emails.
- Resolve product and service issues by clarifying the customer's request and troubleshooting the problem.
- Process orders, forms, applications, and other requests.
- Update customer database records with accurate information.
- Collaborate with team members to ensure customer satisfaction and operational efficiency.
- Identify and assess customers' needs to achieve satisfaction.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous customer service or call center experience is a plus.
- Must be available to start work immediately.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends or overtime as needed.
- Problem-solving mindset with a focus on customer retention.