Job Description
Are you looking for a flexible entry-level opportunity in Pennsylvania? Apex Solutions is currently seeking a motivated Customer Service Representative to join our temporary team in Philadelphia.
We pride ourselves on providing top-tier support to our clients, and we need enthusiastic individuals to help us maintain our high standards. This is a fantastic opportunity to gain hands-on experience in a corporate environment without requiring prior professional history.
Why Join Us?
- Competitive hourly pay ranging from $15.00 - $18.00.
- Flexible scheduling to accommodate your lifestyle.
- Comprehensive training and mentorship from industry experts.
- Opportunity for long-term employment based on performance.
Don't miss your chance to start your career with a leading staffing firm in the Mid-Atlantic region.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat with a focus on high-quality service.
- Resolve customer issues and complaints effectively, ensuring high satisfaction rates.
- Maintain and update accurate customer records in the CRM database.
- Assist in the onboarding process for new clients and internal staff.
- Collaborate with the sales team to identify upselling opportunities.
- Perform data entry tasks and generate weekly performance reports.
Qualifications
- High school diploma or equivalent required; Bachelor’s degree is a plus.
- Previous experience in a customer support or administrative role is preferred but not mandatory.
- Strong verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Must be available for temporary assignments with potential for extension.