Job Description
Are you looking for a new opportunity in the Motor City?
Metro Detroit Tech Partners is currently seeking enthusiastic Customer Service Representatives to join our growing team on a contract basis. We value potential over experience and are looking for driven individuals ready to learn and excel in a fast-paced environment.
This is a fantastic opportunity for anyone looking to enter the workforce or transition into a corporate setting with no prior experience required. You will be trained on the job and provided with the tools you need to succeed.
Responsibilities
- Handle high volumes of inbound and outbound customer inquiries via phone and email with a focus on resolving issues efficiently.
- Process customer data accurately and maintain detailed records within our CRM systems.
- Assist with basic technical troubleshooting and guide customers through standard procedures.
- Collaborate with team leads to improve service quality and operational workflow.
- Uphold company standards regarding professionalism, tone, and communication.
Qualifications
- No prior experience required – We provide comprehensive on-the-job training.
- High school diploma or equivalent (GED).
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong verbal communication skills and a professional telephone manner.
- Ability to work flexible hours and meet weekly targets.
- Reliable internet connection for remote or hybrid support roles.