Job Description
Join Atlanta's fastest-growing staffing agency for an immediate temporary customer service opportunity. This urgent role offers flexible scheduling and competitive pay while supporting Fortune 500 clients. Perfect for candidates seeking quick start dates and dynamic work environments. Apply today and begin your assignment within 48 hours!
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Update and maintain client databases in real-time
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to strict SLA and compliance standards
- Document interactions and escalate complex cases appropriately
Qualifications
- Minimum 1 year customer service experience
- Proficient with CRM software (Salesforce preferred)
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- Flexibility to work rotating shifts (including weekends)
- High school diploma or equivalent required
- Previous temp/contract experience strongly preferred