Job Description
Join the fast-paced team at Apex Temp Solutions! We are currently seeking a dedicated Customer Service Representative for a temporary assignment in Phoenix, AZ. If you are looking for flexible work with immediate starts and competitive pay, this is the opportunity for you.
Our client is a leading industry player looking for reliable talent to support their operations during this busy season. You will be the face of our client, ensuring a premium customer experience.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues with patience and professionalism.
- Enter and update customer data accurately into CRM systems.
- Collaborate with internal teams to resolve complex issues.
- Provide product information and route calls as necessary.
- Maintain a positive and helpful attitude during peak hours.
Qualifications
- Previous experience in customer service or call center environments.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently with minimal supervision.
- Reliable transportation and flexible availability.
- High school diploma or equivalent required.